How invoice drafts and billing queue should work

Modified on Mon, 15 Jun at 8:49 PM

INTENDED SEARCHES: invoice draft, billing queue, draft billing item, future recurring invoice


Invoice drafts or billing queue records are used when work is not ready to become a final invoice yet.


Use invoice drafts or billing queue when:

- Work has been completed but still needs review.

- Multiple completed items may be combined into one invoice.

- A recurring service should not create future invoices too early.

- The office needs to select which items become an invoice.


Important rule:

Future recurring jobs should not automatically receive the same invoice ID before they are completed or actually invoiced.


Why this matters:

Draft billing prevents future work from being marked invoiced too early and gives the office control before sending customer invoices.


Support note:

If you cannot find the option, cannot save the record, see different fields, or receive an error, contact support with the page, record name or number, what you clicked, what happened, and a screenshot if possible.


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