INTENDED SEARCHES: comments, activity log, history log, audit trail
Comments, history, and activity logs help show what happened on a record.
Information may include:
- User.
- Action.
- Date and time.
- Page or record.
- Activity description.
- IP address or device information in admin logs.
- Undo information if supported.
Why this matters:
Activity logs help answer questions like who changed something, when it changed, and what page was used. Do not use activity logs as a replacement for clear notes on the record.
Support note:
If the user cannot find the option, sees different fields, cannot save, or receives an error, contact support with the record name, page, action attempted, error message, and screenshot if possible.
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