How notifications and activity logs work

Modified on Tue, 16 Jun at 7:57 PM

INTENDED SEARCHES: notification, unread, activity log, history log, mark as read


Use notifications and activity logs to understand what happened in the system.


Common uses:

- See unread notifications.

- Mark notifications as read.

- Review activity history.

- Review comments or notes.

- Check email or recipient logs when available.


Why this matters:

Logs help support and managers understand what changed, who changed it, and when it happened.


Support note:

If the customer cannot see the option, cannot save the record, sees different fields, or receives an error, they should contact support with the module, record name or number, what they clicked, what happened, and a screenshot if possible.


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