How team availability and blackout dates work

Modified on Tue, 16 Jun at 8:31 PM

INTENDED SEARCHES: team availability, blackout date, unavailable team, working hours


Team availability controls when a team is available or unavailable for scheduling.


Fields/options may include:

- Team.

- Date.

- Blackout status.

- Available hours.

- Working days.

- Working hours.

- Starting address.


Use blackout dates for days when the team should not be scheduled.


Why this matters:

Team availability protects scheduling accuracy. If availability is wrong, the dispatch board and schedule may suggest work for a team that is not actually available.


Support note:

If the user cannot find the option, sees different fields, cannot save, or receives an error, contact support with the record name, page, action attempted, error message, and screenshot if possible.


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