INTENDED SEARCHES: dispatch, assign team, route, scheduled date, dispatch status
Dispatch is used to organize scheduled work for field teams.
Fields you may see:
- Customer.
- Job.
- Service.
- Team.
- Scheduled date.
- Dispatch status.
- Route number.
- Budget hours.
- Job hours.
- Travel time.
- Start time and end time.
- ETA.
- Notes.
- Admin notes.
- Customer notes.
- Pictures or files.
Steps:
1. Open Dispatch.
2. Find the job or scheduled work.
3. Assign a team if not already assigned.
4. Confirm scheduled date and route.
5. Add notes if needed.
6. Update dispatch status as work moves forward.
Why this matters:
Dispatch helps the office control who goes where, when work happens, and what the field team needs to know.
Support note:
If you cannot find the option, cannot save the record, see different fields, or receive an error, contact support with the page, record name or number, what you clicked, what happened, and a screenshot if possible.
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