INTENDED SEARCHES: employee location, GPS, field location, mobile location
Employee location records may help show field location activity when mobile location tracking is enabled.
Location information may depend on mobile permissions, device settings, app permissions, and company settings.
Information you may see:
- Employee.
- Date and time.
- Location point or map reference.
- Related job or route, if available.
- Device information, if available.
Important:
If location data is missing, it may be caused by phone permissions, app permissions, weak signal, device settings, or the feature not being enabled.
Before saving or relying on this record, check:
- Mobile permissions.
- Correct employee.
- Correct date/time.
- Device settings.
- Feature enabled.
Why this matters:
Location records can help with routing, job verification, safety, and field accountability when enabled correctly.
Support note:
If the customer cannot find the option, cannot save the record, sees different fields, or receives an error, they should contact support with the record name, page they were on, what they clicked, and a screenshot if possible.
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