INTENDED SEARCHES: tenant device, device user, company device, device login
Tenant devices and device users help track devices connected to the company account.
This may relate to mobile access, field devices, device assignment, or account security depending on setup.
Information you may see:
- Device name or identifier.
- Assigned user.
- Company account.
- Status.
- Last activity, if available.
Use this information when reviewing field device access or troubleshooting mobile login problems.
Before saving or relying on this record, check:
- Correct user.
- Correct device.
- Active/inactive status.
- Mobile access issue.
Why this matters:
Device records help admins understand which devices are connected to the company account.
Support note:
If the customer cannot find the option, cannot save the record, sees different fields, or receives an error, they should contact support with the record name, page they were on, what they clicked, and a screenshot if possible.
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