How to avoid AI support confusion

Modified on Mon, 15 Jun at 9:09 PM

INTENDED SEARCHES: AI answer wrong, Freddy answer, chatbot help


If the AI answer does not match your screen, the reason may be permissions, account setup, record status, enabled modules, or missing documentation. Contact support with the page, record, and screenshot.



Support note:

If you cannot find the option, cannot save the record, see different fields, or receive an error, contact support with the page, record name or number, what you clicked, what happened, and a screenshot if possible.

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